Comments on: Best Buy Corporate Office Headquarters https://corporateofficehq.org Thu, 15 Jun 2023 14:09:34 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Stephanie Jones https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-398327 Thu, 15 Jun 2023 14:09:34 +0000 https://Headquartersnumbers.net/?page_id=708#comment-398327 I’ve spent most of my morning unsuccessful trying to contact someone to resolve an issue I’m having with purchases I made via my total tech membership. I’ve spoke to several individuals in Asia, one of which left the call on hold and refused to escalate my call. Additionally I was told there was no one in the US I could speak with. How is that possible when I purchased the electronics and total tech membership at the store in the great state of Texas?!?! I reconsidering doing business with Best Buy and closing my Best Buy credit card.

]]> By: Jacquenetta Wright https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-381081 Fri, 24 Mar 2023 17:36:29 +0000 https://Headquartersnumbers.net/?page_id=708#comment-381081 I’m totally upset with the Customer Service service I received today. I was lied to from two Geek Squad individuals, one customer service representative and basically was called ignorant and one supervisor. This supervisor act as if my issues were his concern. I’ve been a customer for YEARS and I’ve NEVER been treated in such a disdain manner. You all broke your contract to have my item delivered yesterday and now you want me to pay the price of your mismanagement. I’m not willing to do such. I want my item delivered now. Not in another two weeks. I would’ve made a payment on an item that I do not have and I’m not sure how you all believe that’s great customer service.

]]> By: Teresa Rainey https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-378431 Mon, 13 Mar 2023 21:18:36 +0000 https://Headquartersnumbers.net/?page_id=708#comment-378431 On Friday, March 10, 2023, I was told of a promotion of 10% back on a purchase in the Annapolis MD store if I signed up for a new Best Buy card. The purchase was first approved and then declined for the 10% back promotion. It was attempted three times and each time they would not authorize their promotion. Then, they offered us a 5% promotion on my husband’s card. So, we declined the purchase. They also declined to give me a call the next morning, as they stated. We still await your promised call as to an explanation??????
If you continue to decline millionaires like us, you will soon lose your store.

]]> By: Robert White https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-378187 Sun, 12 Mar 2023 02:25:08 +0000 https://Headquartersnumbers.net/?page_id=708#comment-378187 We purchased a Refrigerator on 3/04/2023.Waited 12hours on 3 11/2023 never received Refrigerator spoke with 4or 5 different agents all state that it has to be rescheduled until 3/15/2023 we’ll guess what all for is spoiled because Refrigerator have not been delivered.I hate that I feel this way but this hurts to the core. Waisted money gone down drain and food. Mr Alfred wants to be a what mouth. I said is the Refrigerator coming from Egypt he replied yes. Ok so that let’s me no he doesn’t care if I get it are not. Very poor service I’m sure we want get it on the 3/15/2023 but I know y’all food is in the fridge cooling poor customer service.I no all what I went through losing food damn show taught me never buy nothing large appliances again.

]]> By: Alice moomjean https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-369157 Fri, 03 Feb 2023 18:11:07 +0000 https://Headquartersnumbers.net/?page_id=708#comment-369157 I ordered a tv that was supposed to arrive on 2/3/23. I got an email saying it won’t arrive until 2/17/23. That is unthinkable. I can’t talk to a human being only text messages

]]> By: Fiona Horne https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-351268 Thu, 01 Dec 2022 03:12:33 +0000 https://Headquartersnumbers.net/?page_id=708#comment-351268 Why do I have to pay to talk chat with someone online after I paid for extended warranty.

]]> By: Victor Jordan https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-350547 Sun, 27 Nov 2022 18:04:27 +0000 https://Headquartersnumbers.net/?page_id=708#comment-350547 Terrible customer service. Consistently dishonest representatives. Complete failure to adequately respond to my concerns.

]]> By: Adam https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-348239 Thu, 17 Nov 2022 04:09:55 +0000 https://Headquartersnumbers.net/?page_id=708#comment-348239 My information was stolen somewhere between 12pm and 1:10pm on Monday, November 14th. And there’s no one to call about this.
I was sent a very professional looking email from some “company” claiming to have a gift card for me to claim because of my computer claim. But there was no reference or claim number attached. So I didn’t click on anything.

Then, my McAfee dark web protection alerted me that my email password was found 13 times on the dark web.

Best Buy, you have someone on the inside selling information or you’ve been hacked.

]]> By: Matthew Corr https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-346337 Tue, 08 Nov 2022 19:16:54 +0000 https://Headquartersnumbers.net/?page_id=708#comment-346337 I just received an email from someone saying they are you and want me to renew a subscription I never ordered??

]]> By: Yvette Drummond https://corporateofficehq.org/best-buy-headquarters-corporate-office-numbers/#comment-346318 Tue, 08 Nov 2022 17:48:54 +0000 https://Headquartersnumbers.net/?page_id=708#comment-346318 The Cypress TX location will never answer the phone. You can press for sales associate, tech associate or store manager it just rings and rings. I have an 11:00 appointment with Magnolia. It is 11:45 now and no one has called and all I get is ringing. How can a company survive doing business this way?

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