Comments on: Boost Mobile Customer Service Phone Number https://corporateofficehq.org Mon, 22 May 2023 22:45:53 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Pamela Kennedy https://corporateofficehq.org/boost-mobile-customer-service-care-phone-numbers/#comment-271998 Fri, 17 Dec 2021 00:52:27 +0000 https://Headquartersnumbers.net/?page_id=271#comment-271998 Hello,
I have had a bad experience shopping Boost Mobile, located in San Jose CA, Torres Prepaid; 4112 Monterey Road E 1 95111.
I was made to feel bad about purchasing a telephone. The clerk who was there said her name was Madeline and she was rude and didn’t care in assisting me. Madeline couldn’t speak English. Madeline lied and said come back to the store to transfer information from my old phone to my new phone and I went back to the store 2 more times, and she couldn’t help. Madeline said she would call me when her daughter (the other cashier) was there, and she didn’t call.

The other lady who was working there (daughter) was supposed to meet me at the store, and she didn’t show.
I’m ashamed and was made to feel small in front of the other customers. The cashier just wanted to get rid of me. I will not shop this store again.

]]> By: Laura https://corporateofficehq.org/boost-mobile-customer-service-care-phone-numbers/#comment-178577 Thu, 23 Jan 2020 20:49:36 +0000 https://Headquartersnumbers.net/?page_id=271#comment-178577 Got new phone & number mid Nov.so my old phone/number were deactivated (supposedly) Well recently found out they took payments out for BOTH phones in December & January!! Okay, went into Boost store, they weren’t sure what to do so they called the main people talked to lady who checked my acct…guess what? No record of it!! They said “because boost no longer owns that number (old one) they have no way to pull up any info on it” and for me to go to my bank to get money back WTH?? At my bank I got print outs clearly showing all the payments and said Id have to dispute charges but she wasn’t too sure that it would be approved!!
So at this moment that’s where I am. Going to start making phone calls and hopefully get my money back…not holding my breath though. OH plus its set up on auto-pay so i’m sure it will continue I was told!! That’s a bunch of crap!! They wont take another penny from me, Id close by bank account if I couldn’t stop it….if it came to that!! I’ve had boost for as long as i can remember and never had any big problems, yeah customer service sucks, but I haven’t had to deal with customer service a lot so I’ve been okay pretty much.

Anyone have same problem or any helpful advice??

]]> By: Taurus https://corporateofficehq.org/boost-mobile-customer-service-care-phone-numbers/#comment-929 Thu, 02 Mar 2017 06:03:38 +0000 https://Headquartersnumbers.net/?page_id=271#comment-929 It take the longest to talk to someone.Why I can’t be help I purchased a iPhone 5s 2014 with full coverage insurance $175.00 I paid upfront and i bought my phone the same day Now that saying I don’t have insurance. I called the insurance company and they said boost took my claim off September 2 2016 I didn’t do it.i don’t know how to do it.The boost retailers store in Charlotte nc 28203 remount rd and south tryon.They are running scams on people black people at that I don’t want to even do business with them anymore they owed me $175 for my insurance there taken our money something has to be done this is some bull.

]]> By: Annette. Nashett https://corporateofficehq.org/boost-mobile-customer-service-care-phone-numbers/#comment-895 Sun, 26 Feb 2017 21:29:08 +0000 https://Headquartersnumbers.net/?page_id=271#comment-895 Why do you people have phone numbers for customers to talk to real people, when in fact you can’t talk to a real person? What is going on with that? But you sure take my money fast enough. I’m very disappointed in this company.

]]> By: Dennis Kuhn https://corporateofficehq.org/boost-mobile-customer-service-care-phone-numbers/#comment-865 Thu, 23 Feb 2017 01:01:28 +0000 https://Headquartersnumbers.net/?page_id=271#comment-865 I have been a boost mobile for 7 years now. They have the worst customer care service I have ever dealt with. They never want to solve any issues that you may have. Always they do is keep putting you on hold and transferring you from one person to another. After about an hour or so. They will hang up on you and you just have to call them back. And go through the whole ordeal again. One more phone call. And if they hang up on me again. I will go back to Verizon. I would rather pay a little more. And get someone to talk to a qualified customer service agent. Without the run around and without them hanging up on me. Boost Mobile is the worst cell phone company I have ever dealt with!!!!

]]> By: Barbara https://corporateofficehq.org/boost-mobile-customer-service-care-phone-numbers/#comment-857 Wed, 22 Feb 2017 15:32:31 +0000 https://Headquartersnumbers.net/?page_id=271#comment-857 Do not buy a phone from them they are scamming people! I bought a phone and 6 months later it was messing up so I called they transferred me to Samsung for my warranty well guess what that warranty was expired a month before I bought it ! Now mind you I paid 300 for it and it was supposed to be brand new

]]> By: Brandie... https://corporateofficehq.org/boost-mobile-customer-service-care-phone-numbers/#comment-750 Wed, 08 Feb 2017 04:53:29 +0000 https://Headquartersnumbers.net/?page_id=271#comment-750 I have a Extraordinary idea to raise Regional sales within the Boost Mobile company/Sprint they need to talk to me let’s make cell phone history …who do I need to talk to (marketing director) I’m waiting

]]> By: Ashley hicks https://corporateofficehq.org/boost-mobile-customer-service-care-phone-numbers/#comment-623 Mon, 23 Jan 2017 20:34:01 +0000 https://Headquartersnumbers.net/?page_id=271#comment-623 Crappy customer service! Was with this company for a couple years. No problem moved across town and my service never picked up ever again. Im out of a whole month of service!

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