Comments on: Burger King Headquarters

By: Alisha alexander

Alisha alexander — Thu, 22 Jun 2023 01:26:28 +0000

I need someone to call me asap cus I have paper need filled out and turned in by the end of this week

By: Debony Hughes

Debony Hughes — Tue, 13 Jun 2023 00:16:25 +0000

I’m writing to commend one of your employees at the store in Benson, NC. Her name is Vicky Covington. I was in the restaurant and left my purse. I didn’t realize it until I arrived at home in Washington , DC. Of course I panicked. My daughter was able to find the number. I called and told the person that I left my purse and in the most calming voice, she said, it’s here. Vicky found my purse and worked with me to get it back. She is an angel that helped me tremendously. What a dedicated employee you have. She deserves special recognition.

By: Carol

Carol — Mon, 12 Jun 2023 17:34:01 +0000

Re: Burger King# 24999, Garland, TX

I have a complaint about BK# 24999. We usually like BK. But today, it was terrible. The meat and french fries were just barely warm, not hot. But the worst part is the lettuce was old and brown! They obviously used leftover lettuce cut up from the day before or longer. It was GROSS! Your employees surely knew that the lettuce should have been discarded and fresh lettuce cut and used. But, they obviously didn’t care. We would’ve said something to the worker wearing the headset but she was apparently on a personal phone call most ofthe time we were there. BK advertises fresh ingredients but this was not fresh! What happened to “Your Way, For You”, etc. We won’t be returning to BK# 24999. Very disappointing.

By: Stan Abel

Stan Abel — Thu, 08 Jun 2023 19:48:07 +0000

Location was Elk Grove Burger King.I was shocked as I saw a employee take a burger patty out of a pan of hot water and put it on the bun, then the cheese and lettuce,and tomato on top of this water bath burger. I don’t believe this represents what use to be my favorite Whopper. I ate the Whopper(which tasted discussting) because I was hungry, but I think this is horrible way to treat faithful customers. I would appreciate your response if possible. Thank you for caring about your reputation.
You probably don’t know that some of your employees don’t mind serving GARBAGE to customers.

By: Joyce Williams

Joyce Williams — Sat, 03 Jun 2023 01:07:30 +0000

Store 6815 place order for meals and fries, had to wait for order at window , call to tell them my fries was missing their phone is cut off/disconnected and this is supposed to be a business.

By: John Souza

John Souza — Sat, 03 Jun 2023 00:34:43 +0000

I was double charged from the Lodi ca Burger King store 25081 on 5/19/23 @2:25pm. The amount of my order was $19.02. While I was eating my meal inside the restaurant I checked my bank statement and noticed the Burger King manager charged my card twice. When I showed the manager the error, she said there was nothing that could be done.

Stealing money from customers and treating them unprofessional when confronted is unacceptable. I gave my contact information to the female manager who then said she would contact me the next day.

I week has gone by with no contact. I contacted her again on 6/2/23 @ 5:24 pm and inquired about being reimbursed, she again had an attitude and hung up on me.

This behavior is UNACCEPTABLE and will no longer be tolerated. I’m not sure if you have an employee double charging customers and pocketing the money or what. I have proven my card was double charged and is being dismissed by the store.

I would like to be reimbursed ASAP. My contact information is:

John Souza
209-251-xxxx

I would like a call back to discuss what is being done.

By: Linda R Bruns

Linda R Bruns — Sun, 28 May 2023 23:05:09 +0000

I just stopped at the Burger King on Chicago Road in So Chicago Heights, IL to get myself supper. In drive-thru the employee said they had no fries, no onion rings and no drinks. I just wanted a Whopper. When I got the Whopper it was cold. I had to heat it up at home. This is not the first time I was given a cold Whopper. My total was $7.14 but I didn’t have enough change so gave the attendant $8.00 my change consisted of Pennie’s and dimes. I cannot believe the manager hadn’t prepared better for no fries, onion rings and drinks, let alone making sure there was plenty of change for today (Sunday, May 28, 2023).

By: Marie Duvall

Marie Duvall — Fri, 26 May 2023 17:56:20 +0000

The new drink machine installed after Covid has been out of order for almost two years at store no. 25402 in Sebastian, Florida 32958. We eat there a lot and I think this is unacceptable. Not sure why it would take this long to get something repaired or replaced.

By: Jackie Weidmann

Jackie Weidmann — Mon, 15 May 2023 00:36:07 +0000

Went to store, recd my drink and drove off. Went back to get my food (had paid for) and the mgr would not give me food or a refund. I will no longer patronize your store again. I am thinking about picketing this place. The help is great but the mgrs are rude & disgusting. (the 2 that I’ve had) Do you train them to be that way?)

By: Christina Allison

Christina Allison — Tue, 02 May 2023 19:33:39 +0000

I have been trying to reach the store in Columbus TX for 4 days and no one is answering the phone. I visited the store on 4/27 and the cashier did not return my debit card. I wanted to ask if they would mail it to me. How ca I reach them.