Comments on: Costco Customer Service Phone Number https://corporateofficehq.org Sun, 21 May 2023 14:43:37 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Anonymous https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-150180 Sun, 17 Nov 2019 03:03:45 +0000 https://Headquartersnumbers.net/?page_id=173#comment-150180 bobbrucexx@yahoo.com. want to complain about product pricing in store that is misleading. both 2 items that were represented as a mix n match got cookies and muffins and were told you could not mix n match these 2 items. when talking to store manager they told me that those items were stocked together due to lack of space to put them in separate locations in store. not my fault the price tag said mix n match these 2 items. should have been able to get them for advertised price was told instead of paying 8 dollars for both items combined that I would be charged 8 dollars for each item or 16 dollars total. poor customer relations and felt manager was very dismissive of my complaint. would like reply to this email from a supervisor asap. however, won’t hold my breath and would be surprised if I got a return email response.

]]> By: Valerie https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-89503 Mon, 27 May 2019 01:30:06 +0000 https://Headquartersnumbers.net/?page_id=173#comment-89503 I want to know if winners on line are a scam and not Costco related. Does Costco ask for your credit card number and CVA number when they are shipping you a 160 dollar gift and then want you to pay 3.95 for shipping. You think Costco could afford to do that.

]]> By: SUSAN CHRISTIE https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-7899 Sun, 04 Feb 2018 15:33:18 +0000 https://Headquartersnumbers.net/?page_id=173#comment-7899 I would like to know who to complain to about so called customer service. I had nothing but problems trying to return an online purchase & customer service was absolutely atrocious.

]]> By: Michael E. Miracle https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-2336 Wed, 09 Aug 2017 21:25:08 +0000 https://Headquartersnumbers.net/?page_id=173#comment-2336 08/09/2017 17:15 EDT Email Sent to Costco Cust Serv
Just called 800-774-2678 and am currently on hold. Was told hold time would be approx. 42 minutes. This is the second day in a row I been subjected to excessive wait time. Costco is obviously aware of the problem since you suggested I call back at another time. At what point do you actually do something to rectify YOUR problem? Call me (if someone has the guts) I promise not to put you on hold.

0809/2017
UPDATE: After being on hold for 16 minutes phone disconnected. Does Costco even care about customer satisfaction???

]]> By: Pamela Vaden https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-1215 Sun, 30 Apr 2017 13:29:33 +0000 https://Headquartersnumbers.net/?page_id=173#comment-1215 Costco has switched to “flexible bags” that fit the 13 gallon standard kitchen trash cans. This seems like it must have been a cost-saving decision for Costco. Not so good for the consumer. For the first time,I used the bag with some trash in it, as I always do, to empty the kitty litter into. The bag ruptured while carrying it from my garage to the driveway. I do not need to tell you the mess that I had. After cleaning up the mess I examined the bag. The “flexible” part seems like a significantly lesser mil than the rest of the bag. from a consumer stand-point, another word for it is cheap. Please bring back the other bags.

]]> By: Scott Archer https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-1073 Tue, 04 Apr 2017 18:11:46 +0000 https://Headquartersnumbers.net/?page_id=173#comment-1073 who were the ding-a-lings in corporate
that canceled the All American Cake
here in Mobile Al?

]]> By: Tom Kaemmerling https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-1072 Mon, 03 Apr 2017 20:32:23 +0000 https://Headquartersnumbers.net/?page_id=173#comment-1072 Menomonee Falls, WI, Store #1209, 4/3/17, 2:06PM. This is the second such letter I’ve written in my 61 years. I just had the check-out pleasure of Sara K., OP#6. Sara was not only most helpful with unloading & loading, but displayed a full smile during my entire transaction. I stopped for a hot dog on the way out and observed Sara help many a customer, some elderly, some confused…and that friendly smile never ended. Please forward my appreciation to Sara.

]]> By: Lisa https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-1070 Mon, 03 Apr 2017 16:13:44 +0000 https://Headquartersnumbers.net/?page_id=173#comment-1070 I visited the La Mesa location on Saturday. Alysse was my checker and she was very rude and bossy. She told me I needed to get my picture on my card which was fine but then when I slid my Visa card she cancelled the transaction and told me I couldn’t use that card because Costco only takes Visa. I told her it was Visa and she grabbed it from my hand and said fine and slid it for me. Her whole attitude was terrible. A little embarrassing to be spoken to like a child in front of all the people in line.

]]> By: Joe Bucci https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-927 Wed, 01 Mar 2017 20:46:47 +0000 https://Headquartersnumbers.net/?page_id=173#comment-927 The Kirkland Organic Marinara tomato sauce is simply delicious,my son had me try it and I was skeptical…but wow,I am a organic believer now.
Just keep up the high standard and quality of the most foods and items.

]]> By: Tom Ryan https://corporateofficehq.org/costco-customer-service-phone-number-contacts/#comment-553 Sun, 15 Jan 2017 15:33:53 +0000 https://Headquartersnumbers.net/?page_id=173#comment-553 When searching for Costco’s store hours on Martin Luther King Jr. Holiday, I was mortified when Monday’s Holiday was listed as Robert E. Lee’s Birthday. I came very close to cutting up my Costco membership card and never returning to your warehouse. I took a deep breath and realized that this website is not your official website, but you should do something about it.

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