Everything you need to know about CVS Health, their corporate office and their customer service operations.
We have provided all available contact details for the company’s main departments, including the CVS Customer Service phone numbers, CVS Corporate Office address, Investor, Media Relations, and Careers pages, as well as a detailed guide on how to complaint to CVS and CVS Caremark.
CVS Health is a Rhode Island corporation that was established in 1996, although its origins can be traced back to the 1960s, when Melville Corporation / Consumer Value Store began selling health and beauty products in Massachusetts. The company expanded considerably during the 80s, when it became one of the largest pharmacy chains in the US.
CVS is now a public Fortune 500 company with more than 9,500 stores across 49 states. The company has several subsidiaries, including CVS Pharmacy, MinuteClinic, CVS Caremark, and Omnicare.
CVS Corporate Office Contacts.
Use the contact details below to reach the CVS corporate headquarters in Rhode Island:
CVS Headquarters Phone Number.
CVS Headquarters Switchboard Hours.
Monday – Friday 9 a.m. to 5 p.m. (Eastern Standard Time)
CVS Headquarters Address.
1 CVS Drive, Woonsocket,
Rhode Island, 02895
CVS Executive Team.
The is the complete leadership team at CVS.
- Larry J. Merlo, President and CEO
- David M. Denton, Chief Financial Officer
- Helena B. Foulkes, Executive VP (CVS Health) and President (CVS Pharmacy)
- Jonathan C. Roberts, President (CVS Caremark)
- Troyen Brennan, M.D., Chief Medical Officer
- Thomas M. Moriarty, General Counsel and Health Strategy Officer
- Robert O. Kraft, Executive VP (Omnicare)
- Lisa Bisaccia, Executive VP (Human Resources)
- Andrew J. Sussman, M.D., President (MinuteClinic)
- Stephen J. Gold, Chief Information Officer
- J. David Joyner, Executive VP (Sales and Marketing)
- Per Lofberg, Executive VP (CVS Health)
- Eva Boratto, Controller and Chief Accounting Officer
CVS Board of Directors:
- Richard M. Bracken
- C. David Brown II
- Alecia A. Decoudreaux
- Nancy-Ann Deparle
- David W. Dorman
- Anne M. Finucane
- Larry J. Merlo
- Jean-Pierre Millon
- Richard J. Swift
- William C. Weldon
- Tony L. White
CVS Careers and Jobs.
Visit this page to browse the current retail job openings with CVS. The page includes links to other opportunities in retail store management, pharmacy internships and store leadership internships.
How to complain to CVS.
Call 1-800-746-7287 to reach the CVS Customer Service. Contact customer service agents are available from Monday to Friday from 8.30 a.m. to 7 p.m. (EST).
If your complaint is related to website and account problems or prescription management, you can call 1-888-607-4287 anytime between 8 a.m. and 11 p.m. (Monday-Friday) and 8.30 a.m. and 9 p.m. on weekends.
Written complaints can be sent to:
CVS Corporation, Customer Relations, One CVS Drive, Woonsocket, RI 02895.
An email form is available here and complaints sent using this method are usually replied to within 5 business days. Alternatively, you can send an email to [email protected], if you have an issue, question or complaint.
Another fast solution for CVS Pharmacy customers is to tweet your issue at the handle @CVS_Extra here.
Omnicare is a subsidiary of CVS Health and you can write to the at:
Omnicare, Inc. Corporate Offices
900 Omnicare Center
201 East Fourth Street
Cincinnati OH 45202
The Omnicare Phone Number is: 1-800-990-6664
Existing customers can also reach Omnicare by emailing: resu[email protected]
CVS Caremark Contacts.
For questions regarding Caremark prescription benefits, you can call the Caremark Customer Care toll-free phone number at 1-800-552-8159. For technical support, please call toll-free at 1-877-460-7766.
You can also write directly the CVS Caremark at:
Customer Care Correspondence
PO Box 6590
Lee’s Summit, MO 64064-6590
CVS Caremark also has a customer service email form available. Provide an email address or aphone number, if you want to be contacted by a Caremark representative.
Other CVS Resources.
Here you will find a compilation of additional CVS resources to help you find the right contact / department at this healthcare corporation:
- CVS on Facebook
- CVS on Twitter
- CVS on LinkedIn
- CVS on Youtube
- CVS on Instagram
- CVS on Google+
- CVS Store Locator
- Customer Relations page / FAQs
- Customer Service to Caremark members
- Online Help By Topic
- Information for Suppliers and Commercial Partners
- Website Feedback
Please share your experiences, praise or complaints about CVS and CVS Caremark, in the comment section.