Comments on: Home Depot Headquarters

By: Barbara Haag

Barbara Haag — Fri, 16 Jun 2023 18:58:56 +0000

Been waiting on my dishwasher to be delivered and installed. when they arrived, no dishwasher on the truck. When rescheduling they do not accommodate my time only theirs. What has happened to customer service???

By: Anonymous

Anonymous — Thu, 08 Jun 2023 23:13:15 +0000

Worst Company we have ever done business with in our entire lives. More than 14 Mo. after ordering and paying for windows for home, we still have not received them. No one there keeps their word!!!!!!!!!!!!!!!!!!!! Or takes responsibility!!!!!!!!!!!!

By: Sheila Price

Sheila Price — Wed, 07 Jun 2023 20:41:26 +0000

Dear sirs
I went to Home Depot in Emeryville, Ca. The service was terrible. This place could really need customer service training. If you need more details I can provide.

By: Nancy Shotland

Nancy Shotland — Wed, 07 Jun 2023 17:54:11 +0000

If I ran a business the way you people do I’d be out of a job.

By: Nancy Shotland

Nancy Shotland — Wed, 07 Jun 2023 16:19:11 +0000

Do not use Home Depot for the kitchen cabinets refacing!!! 6 month wait, order wrong , sold a bill of goods that’s pure shit! $19,000.00 for nothing. No reimbursement offered!!! No one gets back to me. AVOID this company.

By: Darrell Stephens

Darrell Stephens — Mon, 22 May 2023 17:01:39 +0000

Can not reach corporate office. I got done horribly wrong in your Mesquite, Tx location. Have customers as eye witness but store will not listen or look at camera. Do I have to file a law suite to get what is fair. Can not reach know one.

By: Pat Kasiewicz

Pat Kasiewicz — Thu, 18 May 2023 23:25:13 +0000

I bought a Weber Grill and had it delivered last Saturday. I used for the first time tonight and It will not go above 400 degrees. I left it on for an hour! I called your store#0276 and they still have me on hold. That was an hour ago!

By: Joann Cervantes

Joann Cervantes — Mon, 03 Apr 2023 23:10:21 +0000

Home Depot has been picking up a return for over a week, every day they say they are coming. They never show up

By: Nita

Nita — Fri, 31 Mar 2023 03:16:19 +0000

I would like to speak with a person. Someone that can tell me why my order was canceled and no one called or emailed me that my product was not coming. Then, I have to proceed with a return because the supervisor, Bri, could not do this and I had buy another one of the same product.(pushing back my purchase 2 more weeks)
I was told it is Home Depot’s policy not to get in touch with the customer. I had not canceled the order and do not know who did so. So, I would still be waiting for my order a week later, not knowing it was not coming!!

By: Caprice W.

Caprice W. — Sun, 26 Mar 2023 17:55:48 +0000

Jeff the Asst. Manager and staff at Home Depot in E-Town Ky needs more training on what to do after special orders reach their store. Ordered a water heater 28 Feb 23 , they said it would take seven days. Called the store around 10 March , the product wasn’t in. The product was delivered to the store 16 March logged into their system and no one called nor email me until 26 March! Talked with Jeff the Asst. manager of 22 years and he could tell me why this happened and the nonchalant attitude let me know he didn’t care. My family has had to jimmyrig my old hot water heater for almost a month because people too lazy to email or call customers! This is my last time buying from Home Depot, Lowe’s here I come!