Comments on: Pizza Hut Headquarters

By: Jim Neidert

Jim Neidert — Sun, 18 Jun 2023 13:34:45 +0000

We purchased a 14′ pepperoni (dining room was closed) so we took it home. Pizza was fine except it was DRY. I remember a friend and his wife buying a Hut pizza when on their travels and same problem so he asked for extra sauce. They brought them a medicine cup of sauce which “wouldn’t work for me”. When they checked out he was charged for an additional topping! I remember the original Hut pizzas before Pepsi changed things but what has happened to Pizza Hut!? I know how much it costs to make a pizza (not much) and chince on sauce!? I wanted to submit a, How Did We Do but there is no code on my receipt.

By: Leigh Katrencik

Leigh Katrencik — Thu, 30 Mar 2023 22:27:53 +0000

Today I went to your Pizza Hut in Weirton order from my app. I received an email that my food would be ready at 515. I sat behind one car for 15 minutes. I reached the window at 530, I received my big box and an order of breadsticks. The box was handed to with the front of the box not closed and I was unable to close the cheesy breadstick box. I got home and I opened the box to find that I was missing my pasta. I called the store and spoke to a delivery driver who was speaking to the manager but the manager would not get on the phone. He offered to give me a $10.00 credit on my next order. This the second Pizza Hut I have been to where the service was not good. I have worked in the food industry for 20 years and I definitely believe this has been the worst service I have been provided.

By: Ruth Roberts - Cell

Ruth Roberts - Cell — Thu, 30 Mar 2023 15:44:05 +0000

Today, I encountered a rude and very condescending young man named John who said he was the manager. It really bothered me because he was going back and forth with me in a very unprofessional manner. I fear that my order may be tampered with. The location is in Winston-Salem, North Carolina and the phone number is (336) 595-1469. Please investigate this matter. I was very disappointed and insulted.

By: Rhonda Harper

Rhonda Harper — Mon, 27 Mar 2023 23:42:04 +0000

We called to order a pizza and we’re put on hold. We drove 25 minutes to the Pizza Hut on North Frontage Road in Meridian MS and we’re still on hold and no one had came back after 25 minutes on hold, to talk to us to take our order. They were not busy. Not a single customer in the store!!! My husband went in and asked if we should continue to hold or place the order in person?!?! One employee was outside on the phone, one was eating and 2 others wandering around. He was told our one pizza would be ready in 40 minutes!!! What terrible service!!!

By: Gary Lasister

Gary Lasister — Wed, 14 Dec 2022 23:55:37 +0000

They have the wrong email address at the local Pizza Hut store BUT the correct address at headquarters! I have pointscredits on both addresses. They will not merge the points to let me get the free pizza I have earned due to an error in entry at their office!

By: Ursala Bishop

Ursala Bishop — Sun, 23 Oct 2022 23:53:16 +0000

There is ONLY 1 Pizza Hut in Our town Turlock and they REFUSE to deliver to North part of town. We are the richer half of town. I never thought your restaurant would be racist and NOT want our money. Like we are not good enough for you! We are big talkers and even TOLD the Mayor of Turlock that you refuse to deliver to us. One thing about our town we eventually run businesses like you out of town when the segregate us. Come on Pizza Hut step up and serve ALL of us!!!

By: Anonymous

Anonymous — Wed, 19 Oct 2022 18:19:24 +0000

There has been a new manager & district manager of the store on lower brownsboro road . The manager is removing long time employees & bring in his . 1 long time employee just turned down $ 4 an hr rise after workin there for 8 yrs . This employee is disabled & federally protected . He has done thing wrong . Please look into this .

By: Verna Goodman

Verna Goodman — Sun, 16 Oct 2022 22:51:42 +0000

I ordered pizza this week from the Pizza Hut on W WT Harris Blvd, Charlotte, NC and it was the worst pizza ever, the pizza was dry and looked as if it was a week old because it was hard. I called and asked for the manager when I got home and a young white man placed me on hold for an hour and a half. I could not send feed back as they did not list the long order number on my receipt. I eventually hung up but will never buy a Pizza Hut pizza again. My order total was 30.27, money wasted as I could not eat it nor contact the store.

By: Jolynn Dubea

Jolynn Dubea — Sat, 15 Oct 2022 02:56:09 +0000

We arrived in Eureka Springs late and needed to eat before going to bed. We arrived at the Pizza Hut located at 2048 E Van Buren, Eureka Springs Ark at 9:30 pm and we were told that we could not sit inside even though they didn’t close until 11. No one else was in the lobby… just a server vacuuming. The waitresses excuse was that she was tired. Three other parties came in after us all made to sit outside.

By: Connie Barnes

Connie Barnes — Tue, 11 Oct 2022 23:46:02 +0000

Tuesday 10/11/2022 I called to order a pizza. I was on hold for 27 minutes. I came inside to order my pizza. I stayed on hold to see if anyone would answer… I don’t blame the workers. There are not enough of them working. But this was a extremely long time to wait! I’m still sitting here inside the store waiting. I am at the lake wales store. Again, the workers were polite. But 27 minutes to answer the phone… that is unacceptable. Please fix this, because I do like the pizza