Comments on: Taco Bell Headquarters

By: Renee Guffy

Renee Guffy — Sun, 18 Jun 2023 22:30:11 +0000

We were at the Taco Bell in Lafayette IN on Saturday June 16. The restaurant has changed to a kiosk/computer screen for ordering. We attempted to use the screen at least 4 times, having to delete our order and start over. It was difficult to navigate and there was not one employee making them self available to help. They were all in the kitchen. There was another customer we were talking with and she too was struggling to make her order. We finally gave up and left.
There was a long line of cars at the drive up and hardly anyone eating inside. We decided, if we ever come back, that the only way to get any customer service is the drive up. T least there is a person to take care of you. Even Walmart has one checkout for personal service. You have ruined this establishment.
Chipotle is more expensive, but better food and personal service. I would gladly pay more for better service.

By: william guglielmo

william guglielmo — Sun, 18 Jun 2023 14:07:02 +0000

I live and dine at the Taco Bell in New Rochelle and everyday I would go there and have three breakfast burritos but have not for a year because they constantly trick the customers. The door for the dining room is supposed to be unlock at 9 but is never unlocked until lunch time. Why lose your customers to McDonald’s two seconds away who always have their doors unlocked. I’ve made this complaint three times with no response ever. Terrible customer relations!!! For sure.

By: john

john — Thu, 08 Jun 2023 17:20:49 +0000

i asked to speak to share feedback of what found confusing, the manager walked away saying they didn’t have time for that

By: Linda Farmer

Linda Farmer — Tue, 06 Jun 2023 17:05:34 +0000

Went through drive thru and ordered one crunchy taco supreme and they did not get the one item order right. When I got home I had one taco no tomatoes and no sour cream. Cost me $2.85.

By: Denise

Denise — Wed, 24 May 2023 18:14:12 +0000

we are at taco bell now they are so so slow they also locked the doors so more customers couldnt enter the store

By: Laindia Murphy

Laindia Murphy — Wed, 26 Apr 2023 04:21:55 +0000

I need for someone to call me back 911 I got treated so so badly I’m shaking bad my name ms Murphy my number is (336) 825-xxxx

By: Anonymous

Anonymous — Wed, 12 Apr 2023 21:43:58 +0000

just sorry don’t care what they give you . How hard shells can be soft when you get it and the lettuce no good. Just pathetic need to close the place down Taco Bell, 8th St., Meridian, MS.

By: Theresa Houchin

Theresa Houchin — Sun, 05 Mar 2023 22:01:31 +0000

Boaz ,Alabama store is the sorriest store in our state. When you order you never get everything, the food is half wrapped, and their frozen drinks are torn up or on defrost 2or 3 weeks at a time.

By: Elizabeth Edwards-Burrell

Elizabeth Edwards-Burrell — Wed, 22 Feb 2023 21:24:12 +0000

I have trouble getting the correct order when using your Columbus, NC location. This is an ongoing problem. At first, I let it slide thinking you could have a staffing problem, etc. It just keeps happening. Power bowl, no lettuce, add ground beef, no chicken is just not that difficult. Yet my power bowl had 2Tbs. of ground beef, no cheese, 5 pieces of diced tomato and no guac, but saturated with sour cream. My 2nd power bowl had no cheese, guac, or beef. Neither of them had the normal amounts. At this point I’m not sure about portion sizes. Will you please correct? I’ve called the local number. I’ve called Corporate using option 5. I don’t get an answer. Please contact me. 828 817xxxx. xxxx Houston Road, Columbus, NC. 28722. Thank you.

By: Harriet Stephens

Harriet Stephens — Tue, 31 Jan 2023 16:34:40 +0000

My complaint is, as a one of many Taco Bell Facebook members, we have for many, many years requested you “bring back the Bell Beefer” and received no satisfactory response or action to our requests. If you are staying with your decision to not bring it back, will you please at the very least by showing you care about your customers send me your recipe for the Bell Beefer and instructions on how prepared so I can pass this on to our members so we can prepare them like the original at home.