Comments on: UPS Headquarters

By: Abigail

Abigail — Tue, 19 Jul 2022 19:26:36 +0000

UPS says they delivered my package, but they must have delivered it to another house I can’t find, again. I DREAD WHEN UPS DELIVERS. I can’t get ahold of a human, no one who can really help. I’m told I need to log in to file a claim, while my package is being destroyed somewhere. I have issues logging in. I have a true hate for UPS now.

By: Holly Byerly

Holly Byerly — Tue, 14 Jun 2022 15:31:15 +0000

Oh my god avoid UPS like the plague! I signed for a package yesterday and left the notice on the door as instructed, came back later, new motive requesting signature, no package! And this is for a package that didn’t require a signature! Sent on June 2, btw, and it is now June 14. Worst. Service. Ever.

By: Ashleigh Kelly

Ashleigh Kelly — Fri, 27 May 2022 16:21:04 +0000

I placed an order with nike.com and ups was my delivery carrier. expected delivery date was may 18th, I have a ring camera and no one delivered anything to my door but I receive a notice saying my package was delivered. I called ups customer service that night and was told that the driver dropped my package on the wrong door and was going to try and retrieve my package the next morning and deliver to me if it was retrieved. The whole day went by and I didn’t receive any update until I called them day 2 still no package. I then spoke with someone to open up a claim which was opened up the next day on the 20th. I don’t understand why they have me waiting for an investigation to get my money back when they lost my package not me. I waited patiently and here we are may 27th still no update or refund. so today I decided to call customer service and then corporate headquarters. for one the lady at corporate didn’t even introduce herself but I started telling my story to make a complaint and get some further information about my order and she immediately cuts me off and says I need to make a claim which I already did and she would of knew that if she didn’t cut me off and transfer me she didn’t even hear me out she just rudely said she cant help me and transferred my call back to customer service which is not who I wanted to speak to again I wanted her to hear my story but she was so rude cut me off and transferred my call with out even letting me finish. I will be getting in contact with higher because customers shouldn’t be treated that way especially if I’m not at fault for a lost package.

By: doug brabb

doug brabb — Wed, 25 May 2022 17:00:18 +0000

This process started in Feb. 2021 when I tried to return a truck part for a core refund. The place for pickup was scheduled and date set. Four times UPS did not pickup the part. Package crate was brought home from business address as change location for a possible pickup that would actually work. I personally was present when the UPS truck picked up the package. Receiver to date has not received the part. I filed a claim for lost package with UPS March 9th, 2022 after having been told several times by UPS that package was in transient for several months. After being on chat and several phone calls with UPS today, I was finally told the investigation into the missing package was closed back on April 12th without any notification to me or the receiver. This amounts to several hundreds of dollars. I will be filing a complaint with the BBB for UPS handling, or mishandling of this. I hope UPS treats their employees better than their customers.

By: P. Gilbert

P. Gilbert — Mon, 23 May 2022 16:33:13 +0000

UPS lost my package in March 2022. It is now May 23, 2022 and I have not received payment on my claim. I have called over 20 times to speak with a knowledgeable person to resolve the matter. I keep getting reps from out of the country that keep sending me in circles and give me phone numbers that send me back to square one! Why is it so hard to get results from a company that took my money and lost my package.

By: Frank Garcia

Frank Garcia — Fri, 13 May 2022 13:50:37 +0000

I have a package that was undeliverable, due to a need to sign for the package.

Notification number: 9491 8561 xxxx.

Notice stated that they would deliver next day, as of now, no one has come by. We left a signature on Notification in the hopes, I could get my package.

We have called the UPS Office on Walzem rd, and all we get is the run around with those people.

This is ridiculous.

By: Jamel Cyrille

Jamel Cyrille — Thu, 12 May 2022 12:34:51 +0000

I work for UPS can someone from HR please contact me this is very important to me my 646-584-0712

By: Tim Smith

Tim Smith — Mon, 09 May 2022 21:11:34 +0000

i called in a complaint a week ago around 5-6-22 an a supervisor from the local ups contacted me under the person im complaining about.
i asked yall to have corporate to contact me an not the greenwood sc location contact me about the complaint because the person i complained on will be the one that gets the complaint. her name is nancy. i had problems with her for over 20 years harassing me with my packages when i ask for them. now she threatening to have me barred from the ups facility property to get my packages an said next time i come there shes not going to let me have my packages. shes been hating on me for years an spreading hate with her co workers towards me for years. also, in last 2 years 99% my packages have been opened an taped back up sloppy. they also are flipping the damaged side so i cant see the damage when giving me the package.

By: Rason Aiken

Rason Aiken — Mon, 02 May 2022 15:42:22 +0000

I was terminated 5 weeks ago and I still haven’t received my last 2 paychecks.
Everyday I call nobody knows what to tell me. I worked hard for my pay and now I am being evicted because I haven’t paid rent. Please help TODAY

By: B Hodges Jacobs

B Hodges Jacobs — Thu, 14 Apr 2022 15:40:02 +0000

UPS has seemingly removed from the UPS ‘My Choice’ page the ‘delivery instructions’ options that usewd to be provided. Why has UPS removed this option? At present, there so no way to provide delivery instructions to the UPS driver thereby handicapping the receiving customer from providing these valuable further instructions.