Papa John’s Headquarters

Papa John’s Corporate Office and Headquarters.

All available corporate information about the pizza restaurant franchise Papa John’s, as well as a brief company history, links to the firm’s social media, the Headquarters phone number and address, Careers & Jobs information, and more.

We have also added a guide to contacting the Papa John’s Customer Service department via phone or email forms.

About Papa John’s.

The America restaurant chain Papa John’s specializes in pizza delivery and has been established since 1984.

The company was founded by John Schnatter, who opened a small takeaway pizza outlet in Jeffersonville (Indiana).A year later, he opened the first Papa John’s restaurant and began run the company on a franchise business model, and a decade later, Papa John’s had over 100 franchises.

By the mid 90s the number of Papa John’s locations had grown to 500. The company’s success earned Papa John’s a high ranking in the 1995 Forbes List of the Nation’s 200 Best Small Companies.

Nowadays, Papa John’s operates nearly 5,000 restaurants in 37 countries across Europe, Asia, and North America, and continues to receive high rankings for its commitment to customer satisfaction and product quality.

Papa John’s Corporate Office Contacts.

To contact Papa John’s Headquarters, please use the information listed below:

Papa John’s Headquarters Phone Number.

Papa John’s Headquarters Switchboard Hours.
Monday to Friday 9 a.m. to 5 p.m. (Eastern Standard Time)

Papa John’s Corporation Headquarters Address.
2002 Papa John’s Boulevard,
Louisville, Kentucky, 40299-2367

As an alternative mailing address, you can also write to Papa John’s International, Inc. P.O. Box 99900, Louisville, KY 40269-9990.

Papa Johns Headquarters
The Papa John’s Corporate Headquarters in Louisville is home to around 720 corporate employees and directors.

Papa John’s Executive Team.

This is the full list of Papa John’s most senior leaders.

  • John Schnatter, Founder, Chairman, and CEO
  • Steve M. Ritchie, President and Chief Operating Officer
  • Lance F. Tucker, Senior Vice President, Chief Financial Officer, Chief Administrative Officer and Treasurer
  • Timothy C. O’Hern, Senior Vice President and Chief Development Officer

Papa John’s Board of Directors:

  • John Schnatter, Chairman of the Board
  • Olivia F. Kirtley
  • Christopher L. Coleman
  • Laurette T. Koellner
  • Sonya E. Medina
  • Mark S. Shapiro
  • W. Kent Taylor

Papa John’s Careers and Jobs.

Papa John’s Careers site is the gateway to job opportunities with this fast-food company. To view the job vacancies currently available at the corporate headquarters in Kentucky, visit this page.

This website lists job opportunities at Papa John’s restaraurants in the United States. For all other jobs, use the search function in here, where you can browse jobs by keyword, ZIP code, and career area.

Other employment opportunities with Papa John’s are listed in their LinkedIn page.

How to complain to Papa John’s.

If you have a complaint to make, you can reach the Papa John’s Customer Care team by calling 1-877-547-7272 (within the United States).

You can also contact the company’s customer service department by filling this feedback form, which can be used to raise concerns with the Customer Experience team.

Online Support is also available on Twitter via the handle @AskPapaJohns, where customer service representatives are ready to listen to complaints and concerns between 8 a.m. and 10.30 p.m. (Eastern Standard Time).

Other Papa John’s Resources.

Here’s a comprehensive list of additional Papa John’s resources that may be of interest to the general public:

Please share your experiences, praise or complaints about Papa John’s pizza, in the comment section.

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6 thoughts on “Papa John’s Headquarters

  1. I orered a pizza from papa John’s online for carry out. After placing my order it gave me a tracking time of 45 min to 56 min. After an hour goes by I check my tracking status it’s still in being made mode. I call the store they tell me it’s going to be an additional hour. I then cancel my order im not going to wait another hour. I had this same experience the last time I ordered. I understand that businesses get busy but don’t mislead the customer about how long it’s going to take to get your food. I usually don’t complain im not one to complain in order to get free food and im not trying to get free food this time. I really like papa John’s and I wanna continue being a customer but with the lack of good service i will take my business elsewhere and truly I don’t want to do that because in my opinion papa John’s has the best pizza around. If it matters at all my order number is 831279629. The store location is Cookeville Tn. This order number may not register because I did cancel my order because I was going to have to wait an additional hour on top of me waiting an hour already. I am very disappointed In the recent service. This was the second time this has happened within this week this has happened.

  2. This is for the Galion, Ohio location. We ordered online pizza and breadsticks for pickup on March 17, 2019. I placed the pizza box on the front seat of my car with the breadstick box on top of that. After I got home, the butter had run out of the end of the breadstick box and soaked and stained the side of my passenger seat. I immediately called and spoke with the store manager who explained to me that the owner is deployed but that she would pass along my issue and cell phone number. March 23, I called the store manager again to let her know I had heard nothing from the owner. I gave her my number again and an email address that I can be contacted at. It is now March 31 and I have still heard nothing from the owner. I understand that he is deployed and commend his service to our country, but if he is unable to run the business during this time, then he needs to have a proxy to deal with things. I have tried to clean the seat myself with little effect do the staining. The seat needs to be professionally cleaned. How do I move forward from here?

  3. Tonight I had a terrible experience. I placed an order for one cheese pizza at 5:30 pm. It said one hour. In the meantime I left my phone to charge in my room and did other things. I came back around 6:30 and noticed i had a voicemail. Apparently a previous address downtown had been listed for my order and it had been cancelled. I immediately called the store to ask if they could still proceed with my order but to the correct address. As soon as the manager Buddy got on line he was combative and barely gave me a moment to talk. I tried to explain what had happened but he refused to let me speak. I said “Regardless of the error I still need my pizza so how can we expedite this order?”
    I had never asked for a free pizza and told him I was not asking for that!! He replied, “You said you wanted to expedite your order”
    Clearly he didn’t know what that meant. I asked him to let me talk but he rudely and condescendingly kept saying it’s not his problem that I was charging my phone and they cancelled my order. I tried to say I just want to reorder the pizza but he laughed and said “you can just hold” then stuck me on hold. He never checked back in. I tried calling back and he laughed and said “Hold please” immediately placing me on hold. He thought it was a game. All I wanted was my pizza -I NEVER asked for a free pizza or any type of compensation. I just wanted to see how quickly he could get one out to me but he wouldn’t even let me talk. I was FURIOUS with his refusal to let me speak and his games putting me on hold. I’ve been a Papa John’s customer for years but I will NEVER use Papa John’s again as long as he is employed there. He turned an irritation into an explosion. I expect an apology. I don’t need anything free. I don’t need any compensation. But I will be sharing this. You do not allow managers to behave in this way towards long term customers. I’m appalled. I was able to place an order with another company and when I explained what had happened they IMMEDIATELY put a rush on my order. That was my only request. It should have been a simple fix. Buddy was not interested in a resolution… He was only interested in being heard and going on a power trip. I hope he serves you and your company well.

  4. Papa Johns store in Minot Nd under bakes their doe I thought it was a mistake but it happened more than 3 times and it also happened in Tennessee I like your pizza and I hope this info will help Minot Nd papa johns pizza get back on track

  5. Please be advised , I am exercising my own protest and I’m finding more and more support
    to boycott the Pappa John’s franchise. Mr.Schnatter has become an icon
    to those who show respect for our police,military and those who risk their lives to protect our citizens from those who demonstrate against them .

  6. They are very slow delivery pizza and it’s take bout 2 hours to get or they lose your order from there. We order a pizza and they lost our order and we never got our pizza either.

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