Subway Headquarters

Subway Headquarters.

All current information about Subway IP Inc., the fast-food franchise based in Milford, Connecticut. See Subway’s corporate contact details and links to various Subway departments, among other useful resources.

We have also added a guide on how to submit complaints or questions to the Subway customer service department.

About Subway.

The fast-food franchise chain Subway is headquartered in Connecticut, where it was founded in August 1965 by Fred DeLuca. The first Pete’s Subway restaurant opened in Bridgeport, and growth was rather slow until the owners adopted a franchise business model.

By the mid / late 1980s, there were over 1,000 Subway stores across the United States, and international franchising began at around the same time.

In 2017, Subway had more than 44,000 stores and franchises worldwide, with over 26,000 of those being in the USA alone. Subway also has a strong presence in UK, Brazil, Canada, Mexico, and Australia, where it has thousands of restaurants.

The company was recently named one of the world’s most valuable brands by Forbes and is considered the world’s largest restaurant operator.

Currently, Subway’s product offer includes salads, bakery and breakfast items, and wraps, in addition to their trademark submarine sandwiches.

Subway Corporate Office Contacts.

You can get in touch with Subway’s corporate headquarters in Connecticut by phone, fax, or mail using the contact details listed here:

Subway Headquarters Phone Number.
+1-203-877-4281 or 1-800-888-4848

Subway Headquarters Switchboard Hours.
Monday through Friday, 9 a.m. to 5 p.m. (Eastern Time Zone)

Subway Headquarters Fax Number.

Subway World Headquarters Address.

325 Sub Way, Milford,
Connecticut, 06461-3059

Subway Headquarters
The Subway World Headquarters in Milford, Connecticut houses around 1050 employees.

Subway Executive Team.

List of key leaders at Subway.

  • Suzanne Greco, President and CEO
  • Joe Chaves, Director of Operations
  • Don Fertman, Director of Development and Director of Franchise Sales
  • Christopher Carroll, Senior Vice President of Marketing
  • Joseph V. Tripodi, Chief Marketing Officer
  • Peter Buck, PhD, Co-Founder

Subway (Doctor’s Associates) Board of Directors:

  • Suzanne Greco
  • Lewis Finch III

Subway Careers and Jobs.

Subway currently employs over 400,000 people worldwide. If you want to join the Subway team, visit the company’s general Careers page, where you can browse and apply to restaurants jobs. If you are interested in corporate vacancies at Subway headquarters, visit this page, which allows you to create a profile, edit applications, and track their progress.

A more comprehensive description of regional jobs is available here (US-based jobs only). Lastly, you can view job vacancies at Subway’s LinkedIn.

How to complain to Subway.

To reach Subway’s U.S. Guest Relations department, call 1-800-888-4848.

In the United Kingdom, the Head Office can be reached on (+44) 0844-826-8484.

A restaurant feedback form is available here and can be used to report unsatisfactory experiences.

An alternative way of getting in touch with the Customer Service department at Subway is to message them on Twitter. Tweet at their Twitter handle @SubwayListens). The team is available seven days a week from 9 a.m. to 5p.m., Eastern Standard Time.

If you have your Subway receipt handy, and you have 2 minutes to spare, you can also take Subway’s customer survey here. The company will award you with a free cookie for your time.

Other Subway Resources.

Use the resources listed below to find more information and contact details for Subway sand its different departments and services.

Please share your experiences, praise or complaints about Subway, in the comment section.

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18 thoughts on “Subway Headquarters

  1. I am a United states disabled MARINE with P.T.S.D.. I was assaulted in Bay pines blvd st Petersburg fla subway by a subway employee. Look at all negative behavioral re views about the subway store. No one in subway cares or is concerned. I called. Corporate twice.

  2. I like subway. I just wish they would get better tomatoes. Would like them to work out a deal with to use Campari tomatoes. We get these at Costco and they are the best store bought tomatoes we have found.

  3. Talk to the employees if it all possible before you begin working at any Subway to find out what quality of a manager they have. It seems a lot of complaints come about in regards to the Subway stores because they have poor managers in place. The general managers obviously are not doing a good enough job to make sure they have quality managers. They need to be talking to their employees more one-on-one and in private about the performance of the managers at each store.

  4. My son works at a subway in Goshen Indiana and like other reviews I’ve seen there are complaints about the managers. Seems to me the general managers need to be doing a little bit more to make sure they have quality managers at their store. My son’s manager is right down rude and unprofessional in so many ways. There is no way this woman should be a manager of any place. I’ve been in management positions most of my life and know what it is to be a good manager. One of the problems is when there’s a problem with the manager you have no way to get in touch with the general manager with your concerns I think there needs to be a little more transparency in the stores in regards to being able to reach the general manager. My son really likes his job and from what I can tell does a good job but will soon be looking for another job only because the manager of the story is absolutely horrible.


  6. I’m Dana Sellers, and I’ve been working at Subways for 5 year’s and we keep running out of food. I’m the night closer, and I’m there 2 hours before I clock in to make sure I get out in time. we are having trouble cashing our checks because the owner doesn’t have the money. I repercete Subway not the owner. I’m asking for your help. The owners name is Ed Singleton . If you care about your name you will do something about this. My name is Dana Sellers 706-487-xxxx please help us save your name. Thank you for your time

  7. I worked for subway in cumming ga at market place boulevard for 3 days AND I quite and now he wont pay me I want my money

  8. I got a6in cold cut achip and coke yesterday $9.25 I got ripped off I called later Tonya! Said come in we will take care of it iwentin to day she said I need receipt so I got and paid$5 for footlongiwas very embarrassed ha awful redneck

  9. To whom it may concern
    I hope this take to heart because mines has been hurt. I put a application in for Subway on May 27th 2018 at the 3210 W Bell Rd Phoenix Arizona 85053 (store#10469) I had my first interview and my second and I was told I had the job. I went in on 6/9/2018 and the Manager Jordan Oiler sent me the link to do the On boarding paper work in which I completed and took the Food Handlers test to get my card so excited to be making some extra money and to work for this company. Well to make a long story short I have been calling no one answers the phone I have gone up there and the Manager hides in the back and says to tell me she is not there I even called the other Manager (Mike) he won’t return my calls.

    I know I am a older lady and I am black is that the reason why I was not hired? Is this how Companies do people of a different race they get your hopes up and then tear them down I really feel like I have been discrimated against why waste my time why make false promises to me you could of just told me xxxx You we dont hire Blacks at this store I would of accepted that better then lied to.

    1. The Sylvester ga subway only hires friends of the manger and is discriminating against me because of my last name due to the fact that my sister used to work there.

  10. I worked for subway for 5 years.. treating the store like it was my own.. just to get dumped on.. the new owner felt it was my job to do all kinds of running around after work on my time and my gas.. I would work 14 hour days.. no breaks.. but if I went into overtime.. I would have to click out and go under the owners numbers so the company wouldn’t see it.. then they would only pay me 7.50 an hour cash for the over time.. it should have been time in a half.. so I did that for 3 years because I needed the job and the money.. I will be getting ahold of the labor relation board and will be getting the money owed to me for the last 3 years.. which will be alot..
    Very hurt by the way I was treated .. but will move on

  11. San Antonio, TX.
    The Sub Way on 1621 N. Main St. San Antonio , Texas 78212-4312 . The manager Bob sets up an Interview with me. I have a back ground involving Air Force and Navy. On my resume and application my classification specifies, Private. He continues to debate with me about my status and the force that I served in. What a idiot. He states he had a back ground in weapons. His classification would make me his Superior Officer. I asked if this the way he talks to his officers. What an idiot!!!!! He asked me why I would be applying at Subway.Bad mouthing and really misrepresenting the company.

  12. Please encourage franchise owners to better screen and train their employees. I had a very concerning experience at the Economy, PA (inside Walmart) store. I am diabetic and was having a hypoglycemic condition (low blood sugar) while waiting to place my order. Only 1 person was in front of me, and 1 person was checking out. It took the Subway employee 10 minutes to take my order. I explained that I was diabetic, was getting hypoglycemic, and needed to eat. The employee (unprofessional in in attitude and appearance with tattoos up her arms and neck with a lot of attitude), was confrontational when I explained that I was about to go into sugar shock and needed her to take my order. She was yelling at me behind the counter, and was completely oblivious to the medical risk that she was putting me in and thus the legal risk that she was putting her store owner in. This employee said that she didn’t care. When I got a Walmart Customer Service employee to help me to get the Subway Manager’s name, the Subway employee told me that she had already called her manager and told him that I wouldn’t wait for my order. I believe that this Subway employee had might have been under the influence of drugs by the way that she was acting. If I would have passed out, I would have taken legal action against her, the Subway owner, Walmart, and potentially Corporate Subway. SOMETHING NEEDS TO BE DONE ABOUT THIS!! PAY ATTENTION TO THIS AT CORPORATE!

  13. Please remove your ad regarding national sandwich day.Went to three different subways in chino,not a one of them particated.Lucky for you jerseys mike’s line was coming out the door…here is my receipt number Host order 685-363-789593

  14. I had 3 foot long steakandcheese sub’s I went through the drive through I got home and the steak was old it had a bad smell and when I got home I called and nobody answers the phone I would like my order replaced because my son found a hair in his sub and I would like it fresh it happened in wauchula fl

  15. Henderson nv an lv nv do not provide subways with gluten free bread. Other states are doing so an would appreciate the same. I would probably eat daily at subway if I could. Subway workers have expressed to me that the woman who is in charge of such has no interest in bringing gluten free bread in ever

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