JC Penney Associate Kiosk

JCPenney Associate Kiosk.

Everything you need to know about the JCPenney Associate Kiosk portal:
How and where do I log in to the JCP Kiosk Employee website?
How do I view my JC Penney work schedule?
How do I contact the JC Penney HR Department?

See all the answers, along with the JCPenney Corporate Office contacts, right here.

What is the JC Penney Kiosk?

The JCPenney Associate Kiosk is the online Employee Portal for JC Penney employees and managers. From within the website, employees can manage their work schedules, taxes, payslips, health benefits and 401K plans and much more.

The J. C. Penney Company operates 1,060 department store locations in 49 U.S. states and Puerto Rico. The company has approximately 105.000 employees.

JC Penney Associate Kiosk Login.

At the JC Penney Associate Kiosk Portal, employees can login by using their JC Penney UserID and password to access employee details, work schedules and employee discounts.

You must login through the JCPenney Associate Homepage at www.jcpassociates.com. You will automatically be redirected to a a login page with the url of www.extapps.jcpenney.com/ps/associateinformation2.html?cmCatID=1, or similar. Don’t worry, it is the right page.

Choose the ‘Associate Kiosk @ Home’ option, and you will be redirected to a login page at the url https://associatekiosk.jcpenney.com/idp/SSO.saml2.

You will be prompted to enter your Employee ID and your Password. Your Employee ID is the ID number from JCPenney, plus any leading zeroes that you must add to make it 9 digits in total.

For the initial login you must use an 11 digit default password that includes the initials JCP in uppercase, 2 digits for your month of birth, 2 digits for your year of birth, and the last 4 digits of your SSN.

After logging in for the first time, the system will ask to have the password reset.

After logging into the JCP Associate Kiosk, you can view and change employment details, JC Penney paycheck stubs benefits, work schedules and employee perks, such as discounts. Days off and holidays can also be viewed.

You can alst download forms to request time off for vacations or sick days and W-2 Tax Forms.

How much is the JC Penney Employee Discount?

JC Penney employees get 25% off all merchandise. JC Penney All-Star Performers get 30% off all merchandise.

JC Penney Employee Benefits.

JC Penney offers benefits to bot full-time and part-time employees. A part-time worjker is any employee that works for less than 35 hours every week.

Associates can sign up for serious illness and life insurance, Health benefits (including medical, vision and dental) and a 401K plan. All employees can enjoy paid vacations, get time off, get paid time and a half for holidays and have get the 25% employee discount.

The JC Penney Powerline Benefits Website can be accessed here.

JC Penney Electronic W-2 Tax Forms.

If you are a JC Penney Associate, you receive your year-end W-2 tax forms in an electronic format, which makes it much easier to manage.

When you have logged in via the JC Penney Associate Kiosk login page, you can visit the “My Money” section. From there, click on the W-2/W-2c Consent. You will be then be informed about how to retrieve your W-2 Form. You have to wait until it becomes available first. Click on the “OK” button to continue.

You can also make requests for a reissue of the current or the previous year’s w-2 forms. To do so, visit the Self Service area, Payroll and Compensation from within the JCP Koisk and choose the ‘JCP W-2 Reissue Request’.

Former JC Penney Associates follow a similar process but they most log in into the Former Associate Kiosk, instead (see below). The Former Associate Login remains available for up to 18 months from the official date of termination.

Jtime Launchpad – See Your JC Penney Work Schedules.

To access your work schedule on the JCPenney Associates Kiosk Portal, simply sign in to the JCP Associate Kiosk website, look on the left side of the first page and click on ‘JTime Launchpad’.

Once you have clicked and accessed the JTime Launchpad, you can view both your previous and future JCPenney work schedules from home.

JC Penney Human Resources Phone Numbers and Contacts.

For tax issue, please call 1-800-567-W24U (9248).

To call the JC Penney Headquarters, please call on 1-972-431-1000

The JC Penney Human Resources (HR) phone number is: 1-888-879-2641.

The HR department can also be reached by email at [email protected]


The JC Penney Corporate Office address is:

JC Penney Headquarters

6501 Legacy Dr.Plano, TX75024


JC Penney Associate Resources.

JCPenney Employee Kiosk at Home

JCPenney JTime Launchpad

Former JC Penney Employee Login

Sign Up to Electronic W-2 Forms

Please share your experiences, tips or complaints about the JCPenney Associate Kiosk, in the comment section.

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24 thoughts on “JC Penney Associate Kiosk

  1. I can’t get benefits even though I work a full time position. This sucks.i am a great salesman but corporate doesn’t care about the little man just the bottom line

  2. JCPenney logistics center Lenexa Kansas was much better 5 years ago when Chris Yonick was in charge because he really cared about the employees and he showed it and when you had a problem and you took it to him something got done about it unlike now where nobody cares and everybody just passes the buck or they just act stupid like they don’t know what you’re talking about you know when we have complaints or problems it’s nice to know that we can go to somebody and see something get done about it but this place has just gone downhill since he left in my opinion I wish you’d come back

  3. I think you should go back to the old point policy where a point that’s incurred drops off after 6 weeks instead of one year cuz I think that was too drastic a jump and I believe that that’s why you turn over so high

  4. It would be a much better place to work if the supervisors would not play favorites and make sure the associates were doing their jobs

  5. Why is it i have been at JC penney and only making $2 more in the 10 years i have been there. The distrubutions center is makeing almost $8 more than the store associates.

  6. The kisok is broken. Changed my info 3 times an now it still won’t work. Im beyond tired of this mess an I’m either going to leave say fuck it an not go to work since the damn kiosk want to be an dult an say my info wrong when I literally just reset it yesterday an login with same info yesterday!

  7. I wish I had some hands on training on the Jtime. I did put in the first one and some how I slipped upon my work schedule and now I can’t seem to find it again

    1. I am working a full time position but I cannot get benefits I think it is just a Bad decision on corporate part. Because I am going to leave this job.. I am a great salesman but they don’t care

  8. I work at southcenter JCpenney wa, my problems is I have a hard time to access my jc time associate schedule since 5 months ago that my kiosk doesn’t work if you can send me my direct access to jcpkiosk or Jctime, I appreciate it.

    1. I had a hard time log in into my jctime or jc kiosk to look my schedule I work in Southcenter Tukwila (Seattle Washington) please send the access web site to my Email thanks

  9. Jtime doesn’t recognize my Social Sec#, therefore not letting me retrieve pay stubs, check schedules, etc. since Aug 2016. Need to gain access. Changed password 6 times.

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