McDonalds Customer Service Phone Numbers.
If you have a complaint, a question or if you are seeking information about McDonald’s products, then there are several ways to contact their customer service department.
McDonalds Customer Service Phone Number.
McDonald’s primary Customer Care phone Number is:
The average waiting time is 3 minutes.
The call center hours are: 7am-7pm CST, 7 days a week.
McDonald’s have an extensive Help Page, that lists questions and answers to most of the questions that you may have.
McDonald’s Customer Service Address.
If you want to contact the USA customer service department in writing, then write to:
2111 McDonald’s Dr.,
Oak Brook, IL 60523, USA
How to complain to McDonald’s.
If you want to complain about a meail or product, then your first port of call should always be your local McDonald’s restaurant, where you bought the meal. Ask to speak to the manager, and the issue can usually be easily resolved. Often, you will be offered a replacement meal.
If you want to speak to customer service, then call 1-800-244-6227. Press 1 and then say “its something else”, then say “It’s none of these”.
McDonald’s is also very active on Twitter, and if you contact them through this channel, they usually respond quickly.
Tweet your issue to:
For customer service, tweet to @Reachout_mcd.
For global questions, please tweet to @McDonaldsCorp.
Please share your experiences with McDonalds Customer Service Department, in the comment section.