Southwest Airlines Headquarters

Southwest Airlines Headquarters.

Use this page to find a wealth of information about Southwest Airlines corporate jeadquarters, their executive team, jobs/career pages, company history, and other useful resources.

We have also added information about how to complaint to Southwest Airlines, and how to contact the company via email, phone or social media.

About Southwest Airlines.

Southwest Airlines began operating in 1971 and experienced rapid expansion well into the 1990s. International flights began in 2004. Today, Southwest is considered the world’s largest budget airline, serving over 100 destinations in the US, the Caribbean, and Latin America.

The airlines is member of Fortune 500 and its total assets are estimated at $23 billion.

Southwest Airlines Corporate Office Contacts.

Members of the public can reach the airline’s corporate headquarters by phone or in writing:

Southwest Airlines Headquarters Phone Number.

Southwest Airlines Headquarters Switchboard Hours.
9 a.m. to 5 p.m. Monday to Friday (Central Time Zone)

Southwest Airlines Corporate Headquarters Address.

Southwest Airlines HQ
2702 Love Field Drive.
Dallas, TX, 75235

Southwest Airlines Headquarters
The Southwest Airlines Corporate Office, Headquarters is in a 900.000 square feet building located inside the Dallas Love Field Airport territory.
The company is currently building a $150 million extension west of Denton Drive, finished in 2018. The complex will include a 414,000-square-foot office building and an 367,000-square-foot flight training center with 18 flight simulator bays.

Southwest Airlines Executive Team.

This is the full list of key leadership at Southwest Airlines.

  • Gary C. Kelly, CEO
  • Tom Nealon, President
  • Michael G. Van De Ven, Chief Operating Officer
  • Robert E. Jordan, Executive VP & Chief Commercial Officer
  • Jeff Lamb, Executive VP (Corporate Services)
  • Tammy Romo, Executive VP & Chief Financial Officer
  • Greg Wells, Executive VP (Daily Operations)
  • Craig Drew, Senior VP (Air Operations)
  • Steven Goldberg, Senior VP (Operations & Provisioning)
  • Mark R. Shaw, Senior VP, General Counsel & Corporate Secretary
  • Randy Sloan, Senior VP & Chief Information Officer
  • Alfred Smith, Senior VP (Operations)
  • Andrew Watterson, Senior VP & Chief Revenue Officer
  • Elizabeth Bryant, VP (Southwest Airlines University)
  • Matt Buckley, VP (Cargo and Charters)
  • Paul Cullen, VP (Corporate Planning / FP&A)
  • Katherine Findlay, VP (Internal Audit)
  • Reid Grandle, VP (Corporate Strategy)
  • Ryan Green, VP (Marketing)
  • Matt Hafner, VP (Network Operations Control)
  • Mike Hafner, VP (Customer Services)
  • Scott Halfmann, VP (Safety & Security)
  • Justin Jones, VP (Operational Strategies & Performance)
  • Alan Kasher, VP (Flight Operations)
  • Leah Koontz, VP Controller
  • Sonya Lacore, VP (Cabin Services)
  • Craig Maccubbin,Chief Technology Officer
  • Joe Migis, VP (Product Solutions / Technology)
  • Chris Monroe, VP Treasurer
  • Bob Montgomery, VP (Airport Affairs)
  • Landon Nitschke, VP (Maintenance Operations)
  • James A. Ruppel, VP (Customer Relations & Rewards
  • Linda B. Rutherford, Chief Communications Officer
  • Mike Ryan, VP (Labor Relations)
  • Sherry Staber, VP (Business Transformation Solutions, Operations & Enterprise Management)
  • Trevor Stedke, VP (Technical Services)
  • Bill Tiffany, VP (Supply Chain Management)
  • Ellen Torbert, VP (Diversity & Inclusion)
  • Jason Van Eaton, VP (Governmental Affairs)
  • Kathleen Wayton, VP (Enterprise Delivery Office & Business Transformation Solutions-Commercial)
  • Kay Weatherford, VP (Revenue Management & Pricing)
  • Julie Weber, VP People

Southwest Airlines Board of Directors:

  • Gary C. Kelly, Chairman
  • David W. Biegler
  • J. Veronica Biggins
  • Douglas H. Brooks
  • William H. Cunningham
  • John G. Denison
  • Thomas W. Gilligan
  • Grace D. Lieblein
  • Nancy B. Loeffler
  • John T. Montford
  • Ron Ricks

Southwest Airlines Careers and Jobs.

View and apply to jobs with Southwest via their Careers page.

Alternatively, you can browse through vacancies using the airline’s Facebook Careers page or LinkedIn Jobs site.

How to complain to Southwest Airlines.

For complaints related to Southwest flights, call 1-800-435-9792 or 1-855-234-4654 (lines are open 24/7).

If you prefer to send a written complaint, send an email to [email protected], fill in the contact form under “Email Us”, or write to Southwest Airlines, P.O. Box 36647-1CR Dallas, TX 75235.

Contacting Southwest Airlines on Twitter is often the fastest option for minor issues, tweet at #SouthWestAir at and you will get a reply within 20 to 30 minutes.

Other Southwest Airlines Resources.

Below is a list of useful resources relevant to media organisations, investors, and members of the public.

Please share your experiences, praise or complaints about Southwest Airlines in the comment section.

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4 thoughts on “Southwest Airlines Headquarters

  1. I recently had a change of flights in Phoenix, AZ, specifically the D terminal. I have to say I never saw a dirtier airport in any of my travels. I did take pictures of you are interested. There was garbage everywhere. The carpeting or what’s left of it was filthy and threadbare.
    As usual, the staff were wonderful. I wholly recommend Southwest to everyone, but this was by far my most disappointing terminal.

  2. I have tried to talk to somebody for two weeks about a voucher that you are trying to shove down my throat. I want a refund, which I am entitled to due to the circumstances and I cannot get.

  3. I do not have a complaint but need help I travel a lot with you flying to Cape Coral Florida from Rsw my sister is not doing well and I need to put my flight booked on hold to a later date 4Jmnm9 can someone please help me?? Call me 1-317-850-xxxx or e-mail me about this change?? Please!! Gary A Isterling

  4. Rapid Rewards #20615671624 Calli A. Kilmer has residual travel funds of $328.00 due to a cancellation of a ticket for Fred Hefner, also on the account. Fred Hefner has had a stroke and is ICU in an Alabama hospital. My request is for my husband Paul Hefner to have access to the funds available so that he may travel to Alabama & return to ABQ as needed. I appreciate your understanding and compassion during this most difficult time. Fred’s prognosis is grim at best and however you can assist us in this life changing event will not be forgotten.
    Calli A. Kilmer
    505 xxx-xxxx

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