- 1 Uber Customer Service Phone Numbers and Contacts.
- 2 What is Uber?
- 3 Uber Phone Numbers.
- 4 Uber App Contact.
- 5 Uber Online Email Support.
- 6 Uber Twitter Customer Service.
- 7 Uber Mail Address.
- 8 Uber Live Chat.
- 9 Uber Drivers Community.
- 10 How much does an Uber Driver earn?
- 11 How Much Does Uber Cost?
- 12 Uber Fare Estimator.
- 13 Uber Resources.
Uber Customer Service Phone Numbers and Contacts.
See all Uber contacts, phone numbers, email addresses and corporate office mail Addresses here.
Learn about the various Uber Customer Service options available to drivers and to riders.
Share your Uber complaints, tips or experiences.
What is Uber?
Uber Technologies Inc. is an American online transportation company, that operates the Uber mobile “app”. With the Uber App, customers can submit a trip request, a private “taxi” ride, and the app automatically sends the nearest Uber driver to pick up the costumer.
Uber drivers use their own personal cars. The Uber service is available in 66 countries and 507 cities worldwide, so far. Uber is headquartered in San Francisco, California.
Uber Phone Numbers.
Uber is notoriously hard to get a hold of over the telephone. The company is actively discouraging phone calls, so do not be surprised, if you are met with a recorded message, when calling these numbers. Instead, use the Uber In-App Support.
Uber Emergency phone number (USA) is 1-800-353-8237 (1-800-353-UBER)
The above number is used for medical and police emergencies only!
Uber Customer Service phone number: 1-415-986-2104
Uber Customer Support Info Number: 1-415-801-4068
Uber Headquarters Phone Number: 1-866-576-1039
Uber App Contact.
The fastest way to contact Uber, however, is through the Uber App customer service. Use the trip support link in the app to contact Uber. You can choose between 12 catogires, including “I lost an item” or “I had an issue with my driver.”
Question usually answered in less than an hour.
Uber Online Email Support.
Uber’s online support include an Email Form, where you can submit an complaint about an Uber trip or service.
The Email Form can be found here.
Uber used to have a customer service email address at: [email protected], but this email address has been phased out.
Instead, drivers and passengers are requested to report everything from lost bags to bas service inside the Uber App.
Uber Twitter Customer Service.
If you about complaint, question or issue about the Uber service or app, then you can also contact the company on Twitter. Their Twitter account page address is www.twitter.com/Uber_Support
Tweet your issue to their handle: @Uber_support.
If your issue is about a ride, then please submit the ride details.
Uber Mail Address.
The Uber Corporate Address is:
1455 Market St #400, San Francisco, CA 94103
Uber Live Chat.
You can chat with aused to be able to chat with an Uber representative by visiting the Uber Chat page on t.uber.com/chatwithus. However, as of 2016 the chat service has ben discontinued.
Uber Drivers Community.
The Uber Driver’s (Partners) community forum can accessed here.
This website, Ubermovement.com, also supplies local information for new or aspiring drivers and has dedicated pages for many different countries and cities.
How much does an Uber Driver earn?
The average pay per hour for Uber Partners/Drivers vary from city to city and from country to country.
In the USA, the average Uber driver makes approximately $19 an hour. In Los Angeles, drivers make $20-$25 an hour, while drivers in New York take home more than $30 an hour. On average, full-time Uber drivers make approximately $40,000 a year in the US after commission, fuel expenses and taxes.
In London, United Kingdom the average driver makes around £36000 a year before taxes and expenses and £20-25000 after taxes.
How Much Does Uber Cost?
An Uber fare is calculated based on:
Base fare – A flat Starting fee
Cost per minute – Charge per minute, once you enter the ride
Cost per mile – Charge per mile
Booking Fee – A flat fee
The fare is then calculated like this: Base Fare + (Cost per minute x time in ride) + (Cost per mile x ride distance) + Booking Fee = Your Uber Fare. Uber rates vary depending on the typeof car also: UberX, XL, UberSelect, Black Car,and SUV. The base fare, cost per minute, and cost per mile can likewise be different from city to city. Lastly, please note that Uber charges more during work commute times, from 7am to 9am and 4pm to 6pm.
Uber Fare Estimator.
Use the Uber Fare Estimator, to get an idea of the costs, before you book your ride.
Fare Example for major American cities in 2016:
|Base Fare||Cost per minute||Cost per mile||Booking Fee||Minimum|
Please share your Uber experiences or Uber complaints in the comment section.